• 10 Debnam Grove, Sittingbourne, Kent, ME10 3FN
  • Monday-Friday
    09:00 - 17:30
24/7 Emergency Service

0333 220 2475

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Certified Manufacturers

We use the most reliable and trustworthy brands with high efficiency.

Request a Service Call

Having problems with your refrigeration or AC system? Call us 24/7.

Need Financing?

We offer finance from £150 - £15,000 to our commercial clients.

Your HVACR Experts

Quality Air Conditioning & Refrigeration

At Phoenix ACR Limited, we are committed to providing high quality, affordable Air Conditioning & Refrigeration services for the residential and commercial sector including offices, restaurants and shops in London and the South East.

We are regulated by Refcom and our engineers are regularly put through advanced training to ensure they work to the highest standard possible.

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Open 24/7 for emergency call outs

How Can We Help You?

Choose your service
  • Air Conditioning
  • Refrigeration

Domestic

Domestic

Specially designed systems, perfect for domestic use such as bedrooms, home offices and living rooms.

Split Systems

Split Systems

Split systems are perfect for when you are looking for just a couple of systems on a low budget, running off of just a single outdoor unit.

VRV's & VRF's

VRV's & VRF's

These are much larger systems designed for running multiple indoor units from just a single large outdoor unit, perfect for offices, hospitals and gyms.

CRAC units

CRAC units

When it comes to IT and Data Centres, keeping your servers cool and at the right humidity is essential. This is why we specialise in 'CRAC' systems to ensure your equipment stays at the right temperature and humidity.

Water Cooled

Water Cooled

When you have no outdoor space but still require Air Conditioning, there is a specifically designed water cooled system perfect for this application. With fan assistance out of the question, these systems use water instead of air for heat removal.

Chilled Water

Chilled Water

Large office buildings that do not want to use VRV's/VRF's tend to use chilled water systems. This system chills water for cooling and also integrates boilers for heating.

Walk In Coldroom's

Walk In Coldroom's

Manufactured mainly for the catering sector, these systems are designed for both chilling and freezing. From sliding doors to duty share systems, we have you covered.

Ice Machines

Ice Machines

Commercial ice machines are an essential piece of equipment in the hospitality industry. We offer a variety of machines producing crushed or cubed ice to ensure your requirements are met.

Thaw Cabinets

Thaw Cabinets

With hygienic defrosting being of the upmost importance, thaw cabinets offer peace of mind to those within the catering sector for defrosting meat products.

Display Cabinets

Display Cabinets

Display cabinets are predominately used at front of house in businesses such as shops and restaurants. With the majority of systems built pre-packaged, this makes it the perfect choice for eliminating the need of an outdoor unit.

Refrigerated Cabinets

Refrigerated Cabinets

With space saving an essential part of todays kitchens, these refrigerated cabinets come in a variety of sizes from being able to fit snug under a worktop to a full upright cabinet designed to be kept tucked away in a corner.

Mortuary's

Mortuary's

With the need of preservation being a top priority, reliable chiller systems for mortuary's are vital for morgues and hospitals.

No job is too small

What services do we offer

Installation

Air Conditioning, Refrigeration and ventilation installations

Servicing

Quarterly, Bi-annually & Yearly servicing keeps your systems efficient

Emergency Callout

24/7 emergency call out service for those crucial problems

Repairs

Replacing parts to ensure your system is back up and running as soon as possible

Validation

First checks after new ownership after taking over a new tennancy

Rip Outs

Full rip out service offered for the likes of new building projects

AC & Refrigeration FAQ

What is the life expectancy of my HVAC system?

How often you run your system, the system’s age, its make and model and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last. Providing it has been well maintained, it will last approximately 10-15 years.

What brands do you install?

We only install high reputable brands that offer excellent efficiency at great prices. These include Mitsubishi Electric, Daikin, Panasonic, Foster, J&E Hall, Manitowic and Danfoss.

What is a heat pump?

A heat pump is part of a heating and cooling system and is installed outside your property. Like an air conditioner, it can cool your property, but it’s also capable of providing heat. In cooler months, a heat pump pulls heat from the cold outdoor air and transfers it indoors and in warmer months, it pulls heat out of indoor air to cool your home. They are powered by electricity and transfer heat using refrigerant to provide comfort all year round.

Do I need HVAC maintenance?

Servicing is crucial in prolonging your machine life and its efficiency. It is advisable to carry out regular servicing for your Air Conditioning & Refrigeration units, hence we recommend every 6 months to have your aircon units serviced and yearly for refrigeration systems, however manufacturers specify a minimum of an annual service to keep warranty valid. We have two different service plans that could benefit you saving you time and money, as well as money off of parts.

Ask A Question

We are the best in our specialty

Why Choose Us

  • We Believe in Maintaining Solid Core Values

    Great value, quality workmanship and superb aftercare is what we pride ourselves on when carrying out every job. Our core values are what we have built our business on from day 1 and that's why our customers always choose us time and time again...

  • We Treat Every Customer Like Family

    We believe in great customer service and we pride ourselves on offering the personal touch to each and every customer. You will be treated just like one of our family from the very first call.

  • We Believe in Setting the Standard Higher

    When it comes to Air Con & Refrigeration... we know the market is constantly changing. We are always looking for new and innovative ways to do things and that's what sets us apart from the rest!

Air Conditioning & Refrigeration
Call out & Maintenance

Too hot? Too cold? Middle of the night? Give us a call anytime. We're ready.

Make an Appointment

We do it with pleasure

Offers & Plans

  • Our Offers
  • Protection Plans
  • Request Form
  • Financing
  • Air Conditioning
  • Refrigeration

£25 OFF

Any Repair

Must present coupon at time of repair, cannot be combined with any other offer.

Valid until 31st December 2020

£150 OFF

New AC Installation

Qualifying systems only. Call for details.


Valid until 31st December 2020

15% OFF

AC Servicing

Discount applies for local customers with the 'ME' postcode. Must be mentioned at time of call/message.

Valid Until 31st December 2020

£25 OFF

Any Repair

Must mention coupon at time of call/message, cannot be combined with any other offer.

Valid until 31st December 2020

£250 OFF

New Walk In Chillers

Qualifying installations only. Call for more information.

Valid until 31st December 2020
  • Air Conditioning
  • Refrigeration

Annual Servicing

£9.99

per month
  • Full annual service including leak check
  • 10% off any repair services

  • **Priced for 1 indoor, 1 outdoor unit only. Excluding London. Terms & Conditions apply**

Request Plan

Annual Servicing PLUS

£15.99

per month
  • Full annual service including leak check
  • Full strip down and clean
  • 10% off any other plans
  • 15% off any parts

  • **Priced for 1 indoor, 1 outdoor unit only. Terms & Conditions apply**

Request Plan
Good
Choice

Call Out PLUS

£34.99

per month
  • Up to 4 call outs per year
  • 15% off of parts
  • 24/7 call out
  • Up to £620 saving

  • **Terms & Conditions Apply**

Request Plan

Call Out Plus

£39.99

per month
  • Up to 4 call outs per year
  • 15% off of parts
  • 24/7 call out
  • Up to £560 saving

  • **Terms & Conditions Apply**

Request Plan

Get In Touch

We would love to hear from you and to be able to give you any further information that you require. Simply fill out our form and we shall be in contact within 24 hours.

If your matter is of urgency then please call out 24/7 emergency service on 0333 220 2475

Phoenix ACR Limited uses a highly reputable company to allow our customers to finance their installation costs. From £150 - £15,000 available to finance, we're su

Reasons To Finance

*Phoenix ACR Limited finance is offered through IwocaPay, which may view your credit score for the application. For newly opened accounts, the APR for this service is 3.3%

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